DIRECT LOGISTICS

Swiss consumers increasingly shop online from abroad. If you want to spare your customers the hassle of expensive customs clearance in Switzerland or trips to German border pickup points, we are your ideal business partner. Since 2009, we have supported numerous online retailers, working with a strong customer focus, ensuring short delivery times, and handling customs clearance and import VAT settlement seamlessly in the background. We also serve as your Swiss address for returns.

We combine our experience to support your success in cross-border B2B and B2C e-commerce. You choose the service modules you need. Our fulfillment team organizes everything according to your requirements – from pickup at the manufacturer or central warehouse abroad, consolidation, and customs clearance in Switzerland to inbound handling, quality control, warehousing, picking, packaging management, and distribution to the end customer. We also manage Europe-wide returns, including individual product inspection and refurbishment.